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FAQ

  • What materials are used in your handmade jewelry?
    We use high-quality materials, including sterling silver, gold-plated metals, natural gemstones, and premium beads. Each piece is handcrafted with care to ensure durability and beauty.
  • Can I customize the design of my jewelry?
    Absolutely! We specialize in custom-made jewelry. You can share your design ideas, and we’ll work with you to create a unique piece tailored to your preferences.
  • How long does it take to receive my order?
    For ready-made jewelry, orders are typically delivered within 3–5 business days. Custom orders take 7–14 days, depending on the design complexity.
  • Do you ship nationwide in Pakistan?
    Yes, we ship to all cities in Pakistan, including Islamabad, Lahore, Karachi, and beyond.
  • Can I return customized jewelry?
    Unfortunately, custom orders cannot be returned or exchanged unless there’s a defect or error on our part.
  • How do I place an order for custom-made jewelry?
    You can place an order directly on our website. Select a product or contact us with your design requirements. We’ll guide you through the customization process.
  • Do you offer ready-made jewelry as well?
    Yes, we have a collection of pre-designed, handcrafted jewelry that you can purchase directly without customization.
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